Housing Support Worker (Torfaen)

General description

What we do:

  • Support women, men and their children in Wales, offering a number of services in order for people to live well.
  • Preventing domestic abuse in Wales
  • Tackling loneliness and isolation.
  • Delivering a whole school approach, teaching children about Healthy Relationships, Domestic Abuse and how to get help if they need it

Hafan Cymru is an organisation that values; fairness, integrity, versatility and being inspirational. We helped over 4000 people build opportunities to live well.

  • We have a range of permanent and fixed term positions available for different various hours a week.
  • We offer holiday entitlement of 27 days plus bank holidays, sick pay and great pension options.
  • You need to be able to drive and have access to a vehicle.
  • This role will require an enhanced DBS check, which we will pay for.
  • We provide all training required to successfully delivering the role and you will be surrounded by a fully experienced and supportive team and manager.


Key Responsibilities:

  • To ensure that service users’ needs are assessed regularly, adhering to a task orientated personal support plan in line with Supporting People, regulatory requirements and timescales, enabling individuals to learn and achieve their potential
  • To undertake safety planning, for example within a Domestic abuse refuge / safe house environment when appropriate.
  • To carry out risk assessments on each client and agree a risk management plan.
  • To use good practice in risk management and lone working.
  • To signpost, liaise with and facilitate service users’ access to services (Medical, legal etc).
  • To use creative ways of ensuring that service users are supported in such a way that their potential for independence is maximised and that they are enabled to achieve outcomes, which are appropriate to their needs and wishes.
  • To be familiar with, work within and deliver services in accordance with, all Hafan Cymru policies and procedures and legal and regulatory requirements.
  • To continue to develop knowledge and practice by actively participating in learning opportunities through team meetings, regular supervision and objectives.

Along with your CV please include a statement with no more than 500 words for each question please give a written response to:

  1. why have you applied for this role?
  2. What experience do you have to support this role?
  3. Why have you chosen Hafan Cymru?


Post: Housing Support Worker

Reference: 2095

Term: Permanent & Fixed Term Roles

Salary: £19,777.00 FTE

Weekly Hours: Various from 22 hours to 37 hours

Area: Torfaen

Office Location: Pontypool Office

Welsh Essential?: N/A

Application Closing Date:
12.00pm 12/04/2021

Interview Details:

Additional Information:


PDF IconJob Description

Please send your CV with a covering letter to recruitment@hafancymru.co.uk

PDF IconData Processing of Your Personal Information (GDPR)