Hafan Cymru Training Services
Training for Professionals
Our tiered training courses provide an opportunity for employees to develop their skills and invest in their Continuous Professional Development. All course are designed to increase skills and knowledge and to develop working practice. Courses are bespoke to meet your individual and organisation needs.
Training Services Core Courses
All of Hafan Cymru training courses are delivered by experienced professionals with full teaching/training and/or assessment qualifications. Courses are bespoke to meet the needs of our customers and can be provided with the option of accreditation.
½ day courses – £40 per person
Full day courses – £75 per person
Accreditation – Enquire for details
Minimum of 10 delegates. Maximum of 15 delegates per course.
Please contact us about organisational day rates.
Courses also available through the medium of Welsh – please ask for details
Jayne Regan – Training Services Manager – 07795 109434
Ann-Marie Curtis – Training Officer South Wales – 07775 517642
Kim Edwards – Commercial Officer – 07990576598
Email us at
Training Services Core Courses
Employees from the voluntary, statutory and private sectors who work in a public facing role would benefit from this training.
The Domestic Abuse Awareness training aims to raise understanding of abuse, enable individuals to recognise the signs of abuse and give practitioners the confidence to know where to signpost those affected for support. The course is facilitated by experienced practitioners and trainers who will also provide information about Domestic Abuse services available and referral processes locally and nationally.
Domestic Abuse Awareness (1/2 Day)
The aim of the training is to raise understanding of abuse, enable individuals to recognise the signs of abuse and give practitioners the confidence to know where to signpost those affected for support, as well as responding to any disclosures of abuse appropriately.
Domestic Abuse Awareness (Full day)
Building from the half day awareness training, with the added learning of processes such as the DASH RIC (Domestic Abuse Stalking & Harassment Risk Indicator Checklist) and attending a MARAC (Multi Agency Risk Assessment Conference) to share information.
Older People & Domestic Abuse (1/2 Day)
This training aims to increase learners awareness of the dynamics of older people within an abusive relationship whether it is an intimate relationship or family members as perpetrators and how to best provide services to those in need.
Coercive & Controlling Behaviour (Full Day)
This course is aimed at providing knowledge of coercive control with an overview of the offence as part of the Serious Crime Act December 2015. Learners will understand what coercive control is and its function within an abusive relationship, the effects and impacts on those who experience it, what types of abuse are involved and how they can best support victims and/or refer to specialist services.
Child Sexual Exploitation (1/2 Day)
Aimed at professionals working with children and young people to raise awareness of child sexual exploitation. This training will explore the issues around grooming, sexting trafficking and child sexual exploitation. By the end of the course delegates will be able to:
- Identify that Child Sexual Exploitation is happening & that a young person is at risk
- Explain their role and responsibility in line with the All Wales Guidance on Safeguarding Children & Young People at risk of abuse through Sexual Exploitation
- Recognise the link between Child Sexual Exploitation & Trafficking
- Demonstrate the assessment of a child or young person at risk using the Seraf Risk Assessment Framework tool
Safeguarding (Full Day)
Aimed at all professionals working with vulnerable clients. To increase knowledge of the risks involved with supporting service users, how to keep ourselves safe and familiarise learners with some of the available assessment tools. This training will also cover establishing and maintaining a professional approach with service users and external agencies.
Personal and Professional boundaries (1/2 Day)
This course is aimed at all staff working with individuals to increase understanding of professional boundaries and the impacts if professional boundaries become blurred. All organisations must ensure that the rights and interests of clients are respected and that the work undertaken by staff fully reflects the organisation’s ethos.
FGM – Female Genital Mutilation Awareness (1/2 Day)
Aimed at professionals working with children, young people and adults to raise understanding of FGM, understand the legality of FGM in the UK and to consider how someone undergoing FGM might be affected both physically and emotionally. This training will enable individuals to recognise the signs of FGM and give practitioners the confidence to know where to signpost those affected for support, as well as responding to any disclosures appropriately.
Honour based Violence (1/2 Day)
Aimed at professionals working with individuals and communities who may have been affected by Honour based violence to raise understanding of HBV, understand the legality in the UK and to consider how someone experiencing HBV might be affected both physically and emotionally. This training will enable individuals to recognise the signs and give practitioners the confidence to know where to signpost those affected for support, as well as responding to any disclosures appropriately.
Client based learning
To learn about our “Moving On’ Project click here – Moving On
Hafan Cymru Training Services provides a range of accredited and non-accredited training opportunities to the public, private and voluntary sectors and to individuals in the community. Hafan Cymru is an accredited training provider with Agored Cymru (Centre Number 7134) and OCR (Centre Number 72734). All training is facilitated by experienced practitioners and qualified tutors.
Training Services Manager
Jayne is an experienced training manager who has worked in the private, public and third sector within education and training for over 15 years. Jayne is an experienced Training and Employment Manager specialising in accredited and non-accredited adult learning and development. Jayne has worked in and has experience of designing and delivering work-based programmes and adult community Learning programmes for a number of organisations. Educated to post-graduate level with a PGC in Education and Training, Diploma in Business and Finance and PGC in Sustainable Leadership. Jayne has recently completed the 20Twenty leadership programme at Bangor University and a CMI Level 7 Certificate in Leadership and Management. A qualified assessor and internal verifier with experience in quality assurance of accredited learning. She has worked for an awarding body as an associate trainer and external verifier for 5 years offering her expertise in the quality assurance of course delivery. Jayne has achieved Levels 3, 4 and 5 in Management, Level 3 Certificate in Preventing and Tackling Domestic Abuse, Level 4 Service Managers Certificate, Safeguarding and Violence against Women, Domestic Abuse and Sexual Violence ‘Ask and Act’ train the trainer qualifications.
Ann is an experienced trainer, Assessor and IQA who has considerable experience, having worked in the sector of Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) for 14 years. During this time she has been the safeguarding lead and designated person for child protection. Ann-Marie has considerable experience in developing and delivering bespoke training packages for a variety of customers.